Learn the difference between mentoring and coaching in the workplace and know when and how to use coaching and mentoring skills for keeping the employees engaged and motivated.
• Individual contributors
• High potentials
• Baby boomers
• Definitions of employee engagement and a “motivating job”
• Definition of constructive feedback and motivation
• Definition of a mentor and a coach and the difference between coaching and mentoring skills
• The role of manager in coaching and performance management
• Situational examples to reinforce how to use the two different skill sets. The choice of the skill set depends on the situation and employee that will benefit from the use of one of the styles
• The importance of coaching in performance management
• When to use coaching and when to use mentoring to be effective
• How to initiate a positive learning situation and create accountability in the employee
Effective managers draw upon many skills to lead their teams. For the manager it is important to know when to use Mentoring or Coaching to improve employee engagement and give constructive feedback.
When Managers provide constructive feedback, they create a “win-win” situation for their direct reports and improve business results by motivating and engaging employees.