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Field Service USA 2018

Tue, April 17 - Fri, April 20, 2018 Palm Desert, California
JW Marriott Desert Springs Resort & Spa 74-855 Country Club Dr Palm Desert, California 92260 United States +1 760-341-2211

About Field Service USA 2018

FIELD SERVICE USA, PALM DESERT, APRIL 17-20, 2018

Born in 2003, Field Service is where cross-industry service, support, and customer care leaders come together to build world-class service and support operations.

100+ speakers from the world's biggest manufacturers to organizations with smaller teams servicing customers in fresh ways will present real tactics that will challenge the way you think about your service business.

Field Service is your one-stop shop for all things service and support; an event where inspiration meets innovation; socializing meets ROI. Experience tons of sessions, interactive learning, guest speakers and keynotes, all in beautiful Palm Springs.

Whatever your pain point, we’ve got you covered. Our topics cover every area impacting your business – service revenue, preventative services, connected devices and IoT, customer experience, remote diagnostics, global service, parts management, knowledge management, training and development, workforce management, mobility, help desk support, and a lot more.

Where else can you network like you can at Field Service? Nowhere. Join our performance workshops, infamous evening reception, interactive working groups, 20 years of service club, Women in service meet-up, and much more. With more than a days worth of networking, you’ll come for the inspiration, but stay for the fun.

About Field Service USA 2017

FIELD SERVICE USA, PALM DESERT, APRIL 18 - 21, 2017

Field Service is your one-stop shop for all things service and support; an event where inspiration meets innovation; socializing meets ROI. Experience tons of sessions, interactive learning, guest speakers and keynotes, all in beautiful Palm Springs.

Whatever your pain point, we’ve got you covered. Our topics cover every area impacting your business – service revenue, preventative services, connected devices and IoT, customer experience, remote diagnostics, global service, parts management, knowledge management, training and development, workforce management, mobility, help desk support and a lot more.

This event will take place at JW Marriott Desert Springs Resort & Spa, 74-855 Country Club Dr, Palm Desert, California.

Event Highlights:

  • Vision From The C-Suite
  • Embracing Innovation To Achieve The Next Generation Of Service And Support
  • The Cornerstone Of Your Digital Journey
  • Establishing The Right Technology To Enable Wide Use Of Digital Services
  • Creating An Effortless Experience For Your Customers To Receive Real-Time Support
  • Building A Dynamic Virtualized Infrastructure To Support Service Transformation

This event should be attended by the largest organizations in manufacturing and residential/commercial services, to small and medium-sized companies, Field Service is for organizations who want world-class service and field operations.

Speakers:

  • Scott Parazynski
  • Ryan Snellings
  • Laura McCarty
  • John Manasso
  • Sarah O’Brien

The Networking: we are focused on providing you with as many new connections as possible. Through fun and interactive networking with every part of the industry you will expand your community with the right people that will help your company and develop your career.

About Field Service USA 2016

FIELD SERVICE USA 2016:

WHAT IS FIELD SERVICE 2016 :

“Field Service is a great conference!” Field Service 2016 is the event for Leaders In Customer Care, Service & Support.. Field Service is your one-stop shop for all things service and support; an event where inspiration meets innovation; socializing meets ROI. Experience tons of sessions, interactive learning, guest speakers and keynotes, all in beautiful Palm Springs. The speakers, panel members and round table participants were insightful and presented thought-provoking material which will help all of us stay on the cutting edge of service excellence.

WHERE IS FIELD SERVICE 2016 LOCATED?

Field Service 2016 will be held at JW Marriott Desert Springs Resort & Spa in Palm Desert, CA, USA.

WHO ATTENDS FIELD SERVICE 2016?

Field Service 2016 invites Corporate Leader, Chief Innovation Officer, Operations Officer,  CEO, Director Of In-Home Repair Operations, Facilities & Maintenance Manager to attend this conference.

WHAT IS FIELD SERVICE 2016 ALL ABOUT?

In Field Service 2016, Join our performance workshops, taste of California reception, interactive working groups, 20 years of service club. Women in service meet-up, and much more. With more than a days worth of networking, you’ll come for the inspiration, but stay for the fun.

Conference Highlights:

  • Prolonging Equipment Life Through Preventative Maintenance
  • Developing Highly Effective Frontline Leaders
  • Benchmarking Your Field Service Maturity
  • Soft Skills Training For A Field Service Technical Workforce
  • Workforce Performance Improvement
  • Differentiating Your Service To Demonstrate Superior Value
  • Driving Field Service Transformation Through Connected Products
  • Customer Payment Processing
  • The Importance Of Integrating Field Service and Parts Logistics

Speakers:

  • Larry Wash: President & CEO, KONE Americas
  • Udaya Devineni: Senior Vice President Service, Schneider Electric
  • John Clevenger: Vice President – Services & Aftermarket, Nederman Mikropul, LLC
  • Mike Darger: Vice President-Facilities & Maintenance, CKE Restaurants Holdings, Inc
  • Christopher A. McHan: President- Neusoft Medical Systems, USA, Inc
  • Joseph V. Kukec: Director – In-Home Repair Operations, Sears Home Service

WHY SHOULD I ATTEND FIELD SERVICE 2016?

In Field Service 2016, conference topics cover every area impacting your business – service revenue, preventative services, connected devices and IoT, customer experience, remote diagnostics, global service, parts management, knowledge management, training and development, workforce management, mobility, help desk support, and a lot more. It was a good opportunity to network with peers and suppliers from throughout North America.

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