ANNUAL HEALTH PLAN CONSUMER EXPERIENCE AND RETENTION SUMMIT, BOSTON, SEPTEMBER 13-14, 2018
The 10th Annual Health Plan Consumer Experience and Retention Summit brings together marketing, sales, and consumer engagement executives from health plans across the country to discuss the best practices, concepts, and tactics that will improve their members’ experience and strengthen member retention rates. Key topics of discussion will include engaging various populations and markets, best practices in analytics and technological strategy, navigating payer competition and clinical partnerships, streamlining and leveraging messaging, and building stronger brands. In a changing market where differentiation and member perception of value drives market share, it is more and more important to prioritize your consumer experience and retention strategy.
Who Should Attend
From Health Insurance Carriers and Payers: